Privacy Policy

This Privacy Policy explains how MET SA PRODUSE IMPEX SRL processes personal data of visitors of metsa.md.

1. Controller

Controller: MET SA PRODUSE IMPEX SRL.
Address: or. Drochia, str. Gudanov, 49/1; mun. Chișinău, str. Zelinski, 11.
Email: office@metsa.md.
Phone: +373 79 449 888.

2. Data we process

name, phone, email and messages submitted through website forms;
requests, orders, feedback and communication history;
IP address, User-Agent, language, logs, session identifiers and cookies;
where analytics/advertising tools are used, online identifiers, visited pages, events and conversions.

3. Purposes

We use data to process requests, contact users, provide services, administer and secure the website, improve the service, measure traffic and, where consent is given, perform marketing and advertising measurement.

4. Legal bases

Processing is based on user request, contract/pre-contract steps, legitimate interests, legal obligations and consent for optional cookies or marketing.

5. Recipients

Data may be shared with hosting and IT providers, payment/communication/delivery/accounting/legal providers, Google Analytics/Google Ads or other analytics/advertising services when enabled, and public authorities where required by law.

6. Retention

Data is retained only as long as necessary for the purposes above, legal duties and protection of rights. Cookie retention is described in the Cookie Policy.

7. Your rights

You may request access, rectification, deletion, restriction, portability, withdrawal of consent or objection by contacting office@metsa.md.

8. Security

We apply reasonable technical and organisational security measures, but no Internet transmission is fully guaranteed.

9. Cookies

The website uses necessary cookies for functionality, language, security and forms. Analytics and marketing cookies, including Google Analytics and Google Ads, are used according to the consent settings. See the Cookie Policy for details.